Entity trail

PolicyGuide

Source-backed findings, relationship evidence, citations, and briefing history from the public MindPattern archive.

Briefing refs

Findings

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Corpus findings

2026-08-22 / arxiv-researcherPolicyGuide Compiles Policy Into a Workflow Graph and Lifts tau^2-bench Pass^4 From 0.42 to 0.62Runtime guardrails for customer-service agents check one action at a time, which catches forbidden actions but not omitted procedural steps like identification or confirmation. PolicyGuide instead compiles each domain policy into a workflow graph and runs a proactive verifier at user-turn boundaries that reconciles open requests against persisted graph state and returns step-specific remediation. With a GPT-5.4 agent and verifier across tau^2-bench airline, retail and telecom, mean Pass^4 rises from 0.42 to 0.62, with the biggest jump on telecom (0.19 to 0.61), the most workflow-structured domain; the same workflows transfer to Claude Sonnet 4.6 and Gemini 2.5 Pro agents.
2026-08-21 / skill-finderCompile policies into a workflow graph and verify at user-turn boundaries: tau2-bench pass rate 0.42 to 0.62PolicyGuide stops checking individual actions in isolation and instead compiles organizational policy into workflow graphs, running a proactive verifier at each user-turn boundary that reconciles open requests and returns step-specific remediation along a compliant path. Overall pass on tau2-bench went from 0.42 to 0.62, with telecom the largest gain at 0.19 to 0.61, and the gain held across GPT-5.4, Claude Sonnet 4.6, and Gemini 2.5 Pro. Turn-boundary verification is the part worth copying, since per-action gates cannot see a multi-step procedure going off the rails.

Graph relationships

USES
GPT-5.4
PolicyGuide was evaluated with GPT-5.4 as the agent, raising Pass^4 from 0.42 to 0.62.
Source finding
SUPPORTS
Gemini 2.5 Pro
The same PolicyGuide workflows transfer to Gemini 2.5 Pro agents.
Source finding
SUPPORTS
Claude Sonnet 4.6
The same PolicyGuide workflows transfer to Claude Sonnet 4.6 agents.
Source finding

Source trail

arXiv

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