ChartMogul AI Churn Wave: AI-Native SaaS Shows 48% Median NRR vs 82% for Traditional B2B SaaS

ChartMogul·medium signal

ChartMogul analyzed 3,500 software companies and found AI-native SaaS has a median NRR of just 48% and GRR of 40%, compared to B2B SaaS median NRR of 82%. But pricing tier is decisive: AI products above $250/month show 70% GRR and 85% NRR (matching B2B SaaS), while $50-$249/month products see only 45% GRR. The data proves AI-native companies must push upmarket to survive — the consumer and self-serve tier is a churn trap.