ServiceNow Ships GA MCP Server — Opens Enterprise Action Fabric to Any AI Agent (Claude, Copilot, Custom)

ServiceNow Newsroom·high signal

ServiceNow's generally available MCP Server lets any AI agent — whether built on ServiceNow, Claude, Copilot, or custom — tap directly into governed enterprise actions through the Model Context Protocol. The MCP Server Console includes AI Control Tower governance, consumption metering, OAuth, enterprise audit trails, session management, and role-based tool packages, included in every Now Assist and AI Native SKU. With 30 new connectors spanning AWS, Azure, Google Cloud, SAP, Oracle, and Workday, ServiceNow is positioning itself as the universal governance layer for enterprise AI agents regardless of where they run.