CROSS-CATEGORY: Enterprise Agent Governance Emerges as New Platform War — ServiceNow (MCP Server), AWS/Anthropic (Claude Platform), Salesforce (Agentforce)

ServiceNow / AWS / Salesforce·high signal

Three distinct enterprise platforms shipped agent governance solutions in the same week: ServiceNow's GA MCP Server with AI Control Tower (30 connectors, any agent), AWS Claude Platform (CCU billing, 17 regions, native Anthropic experience), and Salesforce Agentforce ($800M ARR, 29K deals, CRM-native agents). Each takes a different architectural approach — ServiceNow as universal governance layer, AWS as infrastructure billing plane, Salesforce as CRM-native agent runtime. The emerging pattern: enterprise AI governance is the new control plane, and whoever owns the governance layer owns the agent economy.