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ServiceNow AI ACV Hits $750M in Q1, Raises Full-Year Target from $1B to $1.5B — Autonomous Workforce Expands to All Functions
ServiceNow crossed $600M in Now Assist ACV in 2025 (doubling YoY), entered Q1 2026 at $750M, and raised its full-year AI ACV target from $1B to $1.5B. The Autonomous Workforce suite — AI 'specialists' that complete entire processes without human intervention — now spans IT operations, CRM, HR, finance, legal, procurement, security, and risk. ServiceNow targets $30B+ in subscription revenue by 2030 with AI representing 30%+ of ACV. This is the clearest evidence that an enterprise incumbent can monetize AI at scale without losing to AI-native startups.
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