CROSS-CATEGORY: Pricing Model Convergence — Seat Death Hits CRM, Support, HR, DevTools Simultaneously

Medium·high signal

The per-seat pricing collapse is hitting multiple unrelated categories simultaneously. In CRM, AI agents handle prospecting and data entry (shrinking seat counts). In support, AI resolves tickets without human agents (Intercom $0.99/resolution model). In HR, AI screens and manages without HR seat licenses. In devtools, one developer with AI agents replaces a team. Companies that once needed 500 support licenses achieve the same output with 50 by deploying autonomous agents. The replacement model