Microsoft Agent 365 Hits GA at $15/User/Month — Microsoft Applies a Seat Model to Agents Against the Per-Outcome Tide

AI Tool Briefing·medium signal

Microsoft Agent 365 reached GA at $15/user/month standalone or bundled into a new Microsoft 365 E7 SKU, with observe/govern capabilities GA and policy-based runtime controls entering public preview in June 2026. The pricing is the signal: Microsoft is applying a per-user/seat model to agents — directly contrary to the per-resolution/outcome pricing emerging in support — and framing agent governance and identity as the enterprise lock-in.