Skills
Pin irreversible handoffs with deterministic rules, let the LLM reason only in between ('guided determinism')
Salesforce's Agent Fabric (GA June 2026) introduces 'guided determinism' via Agent Script: define hard, deterministic rules for critical handoffs — refunds, complaint escalations, high-risk actions — while letting the LLM reason freely in the conversational space between them. The lesson for any agent builder is to never leave irreversible or compliance-bound steps to probabilistic reasoning; pin them with explicit rules and reserve LLM autonomy for low-stakes interpolation. This bounds blast radius without flattening the agent into a rigid script.
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