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July's Enterprise Agent Wave: Salesforce Goes Fully Autonomous, Google Consolidates Into a Gemini Enterprise Platform
Salesforce, Microsoft, and Google pushed autonomous enterprise agents to market this month, with Salesforce's Agentforce Help Agent now independently handling case management, appointment booking, and order updates against the knowledge base. Google consolidated its stack — renaming Vertex AI to the Gemini Enterprise Agent Platform, absorbing Agentspace, and shipping Workspace Studio (no-code agent builder), managed MCP servers via Apigee, and A2A protocol v1.0 in production at 150 organizations. Gartner projects ~40% of enterprise apps will embed task-specific agents by year-end.
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