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Crunchbase: Strattam Capital and Isazi Publish 'Measure Business Outputs' Framework — Explains Why 86% of AI Pilots Show No CFO-Level ROI
Bob Morse (Strattam Capital) and Dario Fanucchi (Isazi) published an analysis explaining the AI pilot failure pattern: enterprises measure deployment metrics (seats activated, users trained) instead of business outputs (tickets resolved, revenue generated, cost per transaction). The proposed framework gates AI expansion on demonstrated output improvement defined before deployment, not after. This directly explains the TSIA 2026 data showing only 14% of CFOs report measurable AI ROI — and why outcome-based pricing is accelerating, as vendors must now prove the output or lose the renewal.
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