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SaaStr: From 20 Humans to 3 + 30 AI Agents in Production — Top 5 Issues Nobody Talks About
SaaStr founder Jason Lemkin published two posts this weekend updating their AI agent deployment: now at 30 agents in production (up from 20), handling SDR, marketing, and operations. The 'top 5 issues' post reveals that agents require daily (not weekly) management, that 'no lead left behind' is the actual ROI driver (agents follow up on every lead humans would drop), and that customers are demanding shorter contracts because they're unsure what AI replaces next year. Separately, SaaStr's AI VP of Marketing autonomously shipped 3 campaigns on a Saturday. Real production data on what agent deployment actually looks like at scale.
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