Slack Transforms into Full Enterprise Agent: 30+ AI Features, MCP Access to 2,600+ Apps, Desktop Operations Beyond Slack Window

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Salesforce's most ambitious Slack overhaul since the $27.7B acquisition adds 30+ Slackbot capabilities including: reusable AI Skills (define once, auto-trigger), meeting transcription across any video provider, desktop monitoring and proactive suggestions outside the Slack app, and MCP client access to 2,600+ Slack Marketplace apps plus 6,000+ Salesforce AppExchange apps. From summer 2026, every new Salesforce customer gets AI-enabled Slack provisioned automatically. Slack is becoming the agentic operating system interface, not just a messaging app.