Salesforce now runs three pricing models at once in Agentforce because per-seat broke.

Summer '26 simultaneously offers conversation-based pricing for support, Flex Credits per AI action, and traditional per-user licensing (Monetizely). Roughly 43% of SaaS companies now use hybrid pricing, projected to hit 61% by year-end, and hybrid firms report ~38% higher revenue growth. The incumbent running all three meters in one product is the clearest admission that no single pricing axis survives the agent era.