Constellation Research
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- 2026-05-29 / MARKETSAI Software Spending Hits $453B in 2026, Up 60% YoY — Biggest Single-Year Jump in B2B Software HistoryAI software spending is growing to $453 billion in 2026, up 60% year-over-year, marking the biggest single-year jump in B2B software spending ever recorded. Combined with the emergence of Agentic Enterprise License Agreements (AELAs) becoming the norm, and 80% of customers reporting that usage-based pricing provides better value alignment, the spending surge is reshaping how enterprise software contracts are structured — from fixed seats to dynamic agent-consumption models.
- 2026-05-03 / MARKETSConstellation Research: Agentic Enterprise License Agreements Becoming the Norm as CIOs Reject Seat-Based PricingConstellation Research reports that Agentic Enterprise License Agreements (AELAs) are becoming standard procurement instruments, driven by CIO/CFO pushback against unpredictable usage-based billing. Salesforce's AELA offers a flat-fee approach with shared risk for customers ready to scale beyond experimentation. Simultaneously, Constellation warns that 'data tolls' — new access fees charged for AI agent access to enterprise data — represent the biggest emerging risk to scaling AI agents, requiring new budget line items.
- 2026-04-20 / MARKETSConstellation Research April 2026: 'Build Will Beat Buy' as AI Makes Custom Apps Cheaper Than SaaS SubscriptionsConstellation Research's April 2026 Enterprise Intelligence update declares 'build will beat buy' in 2026 as AI agents make it easier to create applications that companies previously had to purchase. They predict agentic enterprise license agreements will become the norm as CxOs push back with flat-fee models, and emphasize that AI agents will look 'more like a feature than a revolution' — meaning they're embedded into workflows, not standalone products. Enterprise buyers now have increased leverage in contract negotiations due to build-your-own alternatives.
- 2026-04-10 / MARKETSServiceNow Eliminates AI Add-Ons — Bundles AI Free in Every Product With New Context EngineServiceNow made a major strategic shift, eliminating AI add-on pricing and bundling AI, data connectivity, workflows, and governance into every product. The company also launched Context Engine, a new Now Platform layer that connects relationship history, policies, and decision history for AI agents. EmployeeWorks becomes the primary interface. Now Assist is on track for $1B run rate by fiscal year-end — the fastest-growing product launch in ServiceNow's history. The move to free AI inclusion is a direct response to per-seat compression pressure.
- 2026-03-28 / AGENTSConstellation Research RSAC Analysis: Enterprise Agent Trust Gap Quantified — 85% Testing AI Agents, Only 5% in ProductionConstellation Research's RSAC 2026 analysis published March 23 highlights Cisco's Cyber Threat Trends Report finding that 85% of enterprises are testing AI agents but only 5% have moved them to production, framing the primary adoption bottleneck as a 'very wide trust gap' rather than a technology limitation. Six RSAC vendors launched competing 'MCP governance' solutions in the same week, but the analysis questions whether these offerings provide protocol-level inspection depth versus basic inventory scanning. The piece frames DefenseClaw's approach — making agent security 'provable instead of probable' — as the benchmark for closing this gap.