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Pew Research Center
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2026-06-20 / NEWS
Pew: Just 16% of Americans Expect AI to Benefit Society Even as Half Now Use Chatbots
Pew Research Center's 'Americans and AI 2026' report (released June 17) finds only 16% of US adults believe AI will have a positive societal impact over 20 years, with majorities saying AI is advancing too fast and threatens their personal data. Yet adoption keeps climbing: about half of adults now use AI chatbots and a quarter use them daily, and ChatGPT reaches 44% of US adults — more than double its 2023 share. The widening gap between heavy usage and deep skepticism is a key signal for anyone shipping consumer AI products.
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